Personal Information and Other Data We Collect
We consider all information that can be used to identify a specific individual, such as name, mailing address, email address, and telephone number, to be personally identifiable information ("PII" or "personal information").
Mitibase collects several types of information about or relating to you, including:
Information that you voluntarily provide to us, including personal information, such as when you create an account on the Site, including your name and contact details, email address, and phone number
Information about you and your Contacts that we obtain from third parties, such as data aggregators, public sources, and advertising networks, which we may combine with the information received about you and your Contacts through our Site
You may provide us your information when you register to use our Site, when you subscribe to receive our Services, when you create a user account, when you use one of our online tools, when you carry out a transaction on our Site (such as making a payment), or when you report a problem with our Site. You understand that by creating an account, uploading information to our Site, or interacting with us in any of these ways, we and other users of the Site or our Services will be able to identify you.
When you visit the Site, whether or not you are a subscriber, we may send one or more "cookies" (small data files) to your browser to uniquely identify you, let us help you log in faster, and enhance your navigation through the Site. A cookie may convey anonymous information about how you browse the Site to us but does not collect personal information about you unless you are a subscriber to one of our Services, in which case your name may be included in the cookie to facilitate faster access to the Site.
We may use both persistent and session cookies. A persistent cookie remains on your computer after you close your browser so that it can be used by your browser on subsequent visits to the Site. Most persistent cookies can be removed by following your web browser's directions. A session cookie is temporary and disappears or becomes inactive after you close your browser.
You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, keep in mind that some features of the Site may not function properly if the ability to accept cookies is disabled.
Do Not Track
We will attempt to respect your wishes when you set your browser to "do not track" (a setting that your Internet browser may make available to you, which allows you to choose not to have your online behavior tracked). However, we cannot guarantee that in all instances your information will not be tracked by our Site or by a third party performing services for us (such as Google Analytics).
Log file information is automatically reported by your browser each time you access a web page. When you use the Site, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, IP address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information.
Minors (those under the age of 18) may not use the Site. We do not knowingly collect personal information from anyone under the age of 16, and no part of the Site is designed to attract anyone under the age of 18. Because we do not intentionally collect any information from children under the age of 18, we also do not knowingly share or disclose such information to third parties. If you have reason to believe that a child under 18 years of age has provided us with personal information, please contact us at firstname.lastname@example.org and we will take appropriate action under applicable law.
How We Use Your Information
to present our Site and its contents to you;
to provide you with information, products, or services that you request from us;
to notify you of opportunities, developments, or offers available through Mitibase, its affiliates, or business partners;
to provide personalized content and services on the Site and on other Mitibase websites;
to aggregate your information with the information provided by others;
to offer combined data sets, including your personal information and that of your Contacts, to third parties as part of our Services;
to identify potential clients;
to understand what our target market is and determine where and how to advertise our services to others;
to customize, analyze, and improve our products, services (including the content on the Site), technologies, communications, and relationship with you;
to customize your experience on our Site;
to notify you about new tools and features on the Site;
to respond to your inquiries and requests for Services or assistance;
to allow you to participate in interactive features available on our Site;
to track content and users as necessary to comply with applicable law;
for our own research and development purposes and for the improvement of our Services;
to provide you a better, more intuitive experience on our Site ;
otherwise, as you may consent or we may notify you at the time of collection.
You agree that information you provide to us and that you upload to our Site may be visible to third parties and may be used by us to provide our Services, including to other visitors and subscribers to our Site. The personal information that you provide to us may reveal or allow others to identify aspects of your life and that of your Contacts that are not expressly shared by you (for example, you may not provide on the Site your year of birth, but you may post or provide us with the date upon which you graduated from high school, allowing us and other users or our business partners to discern your approximate age).
Use of your Information by Third Parties
We share your information, as you provided it to us, or aggregated with data we collect from others or with third party data, across our different services among all of our affiliated companies (meaning entities controlled by us, controlling us, or under common control with us). Any information you post or upload to our Site, and any content you provide to us, maybe seen by others. We may also share this information with third parties, whether as part of our Services or in connection with other transactions in which we may engage. You specifically consent to this sharing.
We make certain third-party tools and services available, such as software widgets, tools, or applications, which allow you to synchronize your desktop and/or mobile device’s calendar, email, or contacts residing on third-party applications with our Services. Your use of these tools means that you have granted permission to us and to the applicable third parties to access your information and information about your Contacts. We and these third parties may also be able to access your email, calendar, and other accounts, and we and they may collect and store some or all of this information for our/their own purposes.
We may use Google Analytics, a service offered by Google, Inc., and other analytical tools to track your activities on our Site, including your browsing history. We use this information to improve the quality of our Services. Google Analytics also may collect non-personal information about you, your computer, and the network you use to connect to our Site.
How We Communicate with You
We may communicate with you through e-mail, notices posted on the Site, and messages sent to you through the Services. Examples of these communications include: (1) welcome and engagement communications informing you about how to best use our Services, new features, etc.; (2) service communications, such as messages to inform you of service unavailability, security, and other issues about our Services; and (3) promotional communications, which may contain promotional information about our Services, or those coming directly or on behalf of our partners.
Disclosure of Your Information
We may disclose and share with third parties and our affiliates aggregated information about our users, and other non-personal information, without restriction.
We may share any personal information obtained from you or as a result of your activities on our Site, and information about you and your Contacts which we collected through third party sources:
with third parties, including our affiliates, and with our contractors, service providers, and other parties we use to support our business (e.g., website hosting providers, credit card processors and processing banks, CRM and marketing service providers, server hosting providers, etc.). These third-party service providers ("Providers") perform functions on our behalf, like sending out and distributing our administrative and promotional emails. We may share your information with such Providers to remove repetitive information on customer lists, analyze data, provide marketing assistance, provide search results and links, process credit card payments, operate the website, troubleshoot, and provide customer service
with a buyer or successor to our business in the event of a merger, divestiture, restructuring, reorganization, or other sale or transfer of some or all of our assets or voting securities, whether as a going concern, or in bankruptcy, liquidation, or similar proceeding, in which information held by us is among the assets to be transferred
With third parties for the purpose of offering our products and services
With third parties who wish to acquire your information to use in their business
If required to do so by law or by court order
If we believe that it is reasonably necessary to comply with a law, regulation or legal request
To protect the safety of any person
To address fraud, security or technical issues
To protect our rights or property
Where Your Information Will be Stored
Your use of the Site from outside India is at your own risk. We cannot and do not guarantee that our business operations, infrastructure, or security measures comply with any laws in your country of origin or residence. You specifically consent to the application of Indian law in all matters concerning the Site, your use of it, and our collection, use, sharing, and processing of your personal information and all Client Data.
IN USING OUR SERVICES, YOU REPRESENT, WARRANT, AND AGREE THAT YOU HAVE THE RIGHT TO, AND THE CONSENT OF ALL APPLICABLE THIRD PARTIES, TO PROVIDE ALL CLIENT DATA, INCLUDING THE PERSONAL INFORMATION OF YOUR CONTACTS TO MITIBASE. YOU AGREE TO DEFEND AND INDEMNIFY MITIBASE AND ITS AFFILIATES AND THEIR RESPECTIVE DIRECTORS, EMPLOYEES, SHAREHOLDERS, MEMBERS, MANAGERS, AGENTS, AND REPRESENTATIVES FROM AND AGAINST ALL CLAIMS, LOSSES, DAMAGES, SUITS OR PROCEEDINGS THAT MAY ARISE AS A RESULT OF YOUR BREACH OF THE FOREGOING WARRANTY.
How We Protect Your Information
Mitibase uses commercially reasonable physical, administrative, and technical safeguards in an attempt to preserve the integrity and security of your information. Unfortunately, the transmission of information via the internet is not completely secure, and we can therefore not guarantee the security of your information transmitted to or through our Site. Any transmission of information is at your own risk.
Your Choices About Your Information
You may, of course, decline to submit your personal information or that of your Contacts through the Site, in which case Mitibase may not be able to provide certain Services to you.
You may update or correct your account information and email preferences at any time by logging in to your account on the Site.
Mitibase is not responsible for and does not monitor the content of third-party websites, and you should direct any concerns regarding those websites to their respective site administrators or webmasters.
Changes to This Policy
All comments, queries, and requests relating to our use of your information are welcomed and should be addressed to the following e-mail address: email@example.com
NOTICE TO EU DATA SUBJECTS (INCLUDING VISITORS TO THE SITE FROM THE EU AND INDIVIDUALS FROM THE EU WHOSE DATA WE USE TO PROVIDE THE SERVICES):
Who we are
The Site and our Services are operated by Mitibase Technologies Pvt Ltd of 8, Lotus Enclave, 98 Anand Park, Aundh, Pune - 411007, INDIA.
The data controller responsible for your personal information processed via the Site or in relation to the Services is Mitibase Technologies Pvt Ltd.
Location of data and processing
Your personal information will be held, by us or our service providers, in India. We provide the Services to you from India and use our India office to process personal information as part of the provision of the Services. You may request a full list of all subsidiaries and affiliates of ours by contacting us at firstname.lastname@example.org
Legal basis of processing
Our processing of your personal information may be necessary for the performance of a contract with you or to take steps at your request to enter into a contract.
Our processing of your personal information may be necessary for complying with our legal obligations.
Our processing of your personal information might take place on the basis of your consent, given at the time and point of collection on the Site, for one or more specific purposes.
How long do we keep your personal information
We will keep your personal information in accordance with our retention policies and applicable law but we will not keep it for longer than is necessary. Where we have a business relationship with you and unless otherwise agreed we will keep your personal information for the duration of that business relationship with you and for a certain period afterward. Where we do not have a business relationship with you, for example, where you are a visitor to the Site or use our product websites at www.node.mitibase.com or www.hub.mitibase.com we will retain your personal information for our legitimate business interests for at least 38 months subject to you exercising any data subject rights as described below. In considering how long to keep your personal information, we take into account the nature of the information, the nature of the relationship with you, the relevance to our business of the information, and our obligations to comply with applicable laws and regulations.
Confidentiality and security
We are committed to keeping the personal information provided to us secure and we will take reasonable precautions to protect personal information from loss, misuse, or alteration. We have implemented information security policies, rules, and technical measures to protect the personal information that we have under our control from unauthorized access; improper use or disclosure; unauthorized modification; and unlawful destruction or accidental loss.
All of our employees, workers, and data processors (i.e. those who process your personal data on our behalf), who have access to, and are associated with, the processing of personal information, are obliged to respect the confidentiality of the personal information of all visitors to the Site and all users of our Services.
Data subject rights
You have the following rights in relation to the personal information we hold about you. Please note that these rights are subject to certain exemptions which may be applicable to any request you make.
Your right of access
If you ask us, we will confirm whether we are processing your personal information and, subject to any applicable exemptions, provide you with a copy of that personal information (along with certain other details) within the timescales or extended timescales provided for by the EU General Data Protection Regulation for complex requests, or where applicable, provide you with an explanation as to why we will not be complying with your request. If you require additional copies, we may need to charge a reasonable fee.
Your right to rectification
If the personal information we hold about you is inaccurate or incomplete, you are entitled to have it rectified. If you are entitled to rectification and if we have shared your personal information with others, we will let them know about the rectification where possible and where this would not involve a disproportionate effort. If you ask us, where possible and lawful to do so, we will also tell you to who we have shared your personal information with so that you can contact them directly.
Your right to erasure
You can ask us to delete or remove your personal information in some circumstances such as where we no longer need it or if you withdraw your consent (where applicable because that was the legal basis on which we were processing your personal information). If you are entitled to erasure and if we have shared your personal information with others, we will take reasonable steps to inform those others where possible and where this would not involve a disproportionate effort. If you ask us, where it is possible and lawful for us to do so, we will also tell you who we have shared your personal information with so that you can contact them directly.
Your right to restrict processing
You can ask us to ‘block’ or suppress the processing of your personal information in certain circumstances such as where you contest the accuracy of that personal information or you object to us. If you are entitled to restriction and if we have shared your personal information with others, we will let them know about the restriction where it is possible for us to do so. If you ask us, where it is possible and lawful for us to do so, we will also tell you who we have shared your personal information with so that you can contact them directly.
Your right to data portability
With effect from 25 May 2018, you have the right, in certain circumstances, to obtain personal information you have provided us with (in a structured, commonly used, and machine-readable format) and to reuse it elsewhere or to ask us to transfer this to a third party of your choice.
Your right to object
You can ask us to stop processing your personal information, and we will do so, if we are relying on our own or someone else’s legitimate interests to process your personal information, except if we can demonstrate compelling legal grounds for the processing; or processing your personal information for direct marketing.
Your rights in relation to automated decision-making and profiling
You have the right not to be subject to a decision when it is based on automatic processing, including profiling, if it produces a legal effect or similarly significantly affects you, unless such profiling is necessary for entering into, or the performance of, a contract between you and us.
Your right to withdraw consent
If we rely on your consent (or explicit consent) as our legal basis for processing your personal information, you have the right to withdraw that consent at any time.
Your right to lodge a complaint with the supervisory authority
If you have a concern about any aspect of our privacy practices, including the way we have handled your personal information, you can report it to your local supervisory authority (data regulator).
A list of contact details for all EU supervisory authorities can be found at: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm